Return Policy

Books purchased through AVB Press may be returned within 14 days of the date of purchase. Either a replacement product or a refund will be issued. The customer is responsible for return shipping costs. All returns must be accompanied by an original Packing List or Invoice from AVB Press, along with an RMA number. 
Please contact us by email at to get an RMA number and additional return information.

Cancellation Policy
Once your order has been placed it cannot be cancelled. You may return an item by following the guidelines in our return policy. When placing your order, please make sure your shipping address is correct as FedEx charges to correct an incorrect address.

Our Contact Information:
AVB Press 
4425-C Treat Blve. Suite 210 
Concord, CA 94521 
Fax: (925)682-5256 
Phone: (925) 705-9137


The VB-MAPP app provides an electronic scoring system for the VB-MAPP and much more. Learn more about the app on our site –

How do I pay via purchase order?

AVB Press accepts purchase orders (POs) from educational institutions, established companies, resellers, and government entities. Learn More

What if I am a reseller?

Approved resellers may enter their purchase orders directly on this website. Learn More

How do I get a pricing quote?

To get a printable pricing quote for your order, assemble your order as usual and proceed to the “cart page.” You will see a “download cart as PDF button” you can use for this purpose.

Are there online courses available to learn how to do the VB-MAPP?

Yes, there are online courses available to learn how to conduct the VB-MAPP, many of which offer BCBA CEUs. Learn More

Is the VB-MAPP available in additional languages?

Yes, the VB-MAPP is currently available in 12 languages: Arabic, Castilian Spanish, English, French, Italian, Korean, Lithuanian, Mandarin, Polish, Russian, Mexican Spanish, and Turkish. The websites for these translations can be found on our FAQs page along with their availability as a printed or app version. Several upcoming translations are also identified

What if I have questions?

See our FAQ page or contact us via

Please Note: AVB Press staff are unable to answer clinical questions regarding individual children or programs.